Frequently Asked Questions
SHIPPING
What is your delivery time?
Our standard delivery time is 5-7 business days within India.
Do you offer gift-wrapping or special packaging?
Yes! We provide beautiful gift-wrapping services, and you can also include a personalized note to make your gift extra special. Just select the gift-wrap option at checkout.
PAYMENT
What are your payment options?
We accept a variety of payment methods:
- Credit/Debit Cards
- UPI
- Net Banking
- Wallets (like PayTM and Google Pay)
Is Buying On-Line Safe?
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Order & Retunrs
What types of products do you offer?
We specialize in personalized gifts for various occasions such as birthdays, anniversaries, and special moments for pets. Our product range includes:
- Custom mugs, keychains, and photo frames
- Personalized cushions, T-shirts, and engraved items
- Unique pet accessories like custom collars and tags
- Gift combos and special hampers
How do I customize my product?
We make it simple! When placing an order, you can upload images, text, or design instructions through the customization section. Our team will handle the rest to create a personalized gift that fits your vision perfectly.
Can I return or exchange my order?
Since most of our products are personalized, we currently do not offer returns on custom items unless there is a manufacturing defect. In case of damaged products, please contact us within 48 hours of delivery with photos, and we’ll arrange a quick replacement.
Do you ship internationally?
Currently, we only ship within India, but we are working towards expanding our services to international locations soon. Stay tuned!
What if I need help with my order?
We’re here to assist you! You can contact our support team through:
- Email: support@halfengineergifts.com
- Phone/WhatsApp: +91-8882082156
- Hours: Mon-Fri, 10 AM – 6 PM
Do you offer bulk or corporate gifts?
Yes! We provide discounts for bulk and corporate orders. Drop us an email at corporate@halfengineergifts.com with your requirements, and we’ll be happy to assist you.
Why choose Half Engineer Gifts?
With us, you get the perfect mix of creativity and quality. Our products are crafted with care, and we pride ourselves on offering **premium gifts at the best prices**. Whether you need a thoughtful gift for a friend, a loved one, or even your pet, Half Engineer Gifts ensures that every gift tells a meaningful story.